A tech-centered retail refresh
Choose your own adventure
Cox Communications needed a new way to show up at retail
Through the design and development of more than a half dozen applications across a variety of technologies (Progressive Web Apps, native iOS and Android mobile apps, web VR), we helped create one unified customer experience, portable across all retail channels from in-store to door-to-door.
With touch points across the customer journey all working together in harmony and leveraging shared back-end services, Cox now has a forward-looking system in place for managing and distributing content both online and off. Aligned to its brand mission and national rollout strategy, Cox was overjoyed with the new experience and the engagement it's seen at retail. Now that’s a refresh that brings us closer.